Returns & Refunds
All sales are final. We do not offer refunds on any purchase, including socks, backpacks, and accessories. Please review size, color, and quantity carefully before checkout.
Damaged or incorrect item
Contact us within 7 days of delivery if your item arrives damaged or if you receive an incorrect item. Include the information below, along with clear photos, and we’ll review the claim and arrange a replacement when approved.
Information to submit
- Order number
- Full name and the email address used for the order
- Product name and quantity affected
- A brief description of the damage or incorrect item
- Clear photos of the item, packaging, and shipping label
Please keep the item and its original packaging until we provide instructions. Do not send an item back without authorization. Approved claims are limited to replacement of the affected item, subject to availability.
This policy does not limit any rights or remedies that cannot be excluded under applicable consumer protection law.
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